Difficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship
By (author): "Anne Dickson"
Publish Date:
2005
ISBN0749924985
ISBN139780749924980
AsinDifficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship
Original titleDifficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship
This book gives practical advice for building your assertiveness skills and communicating directly with others. Sample scenarios covering difficult conversations with your partner, friends and family, bosses and colleagues and shows you the right way to get your message across.