The Human Side of Reference and Information Services in Academic Libraries: Adding value in the digital world
By (author): "Lesley S.J. Farmer"
ISBN184334257X
ISBN139781843342571
AsinThe Human Side of Reference and Information Services in Academic Libraries: Adding value in the digital world
Original titleThe Human Side of Reference and Information Services in Academic Libraries: Adding Value in the Digital World
This book looks at how academic libraries can provide value-added reference and information services in the digital age and provides best practices from a global perspective. It starts by looking at the information needs and info-seeking behaviors of university students and faculty. Then chapters examine the use cycle: consumer, instruction, and producer and resource cycle: collection development, instructor, maintenance.